Head of Client Managers

Our company is looking for an experienced Head of Client Managers to oversee our team of salespeople and create a scalable sales strategy. You will be directly responsible for managing a team of Client Managers, training and coaching them to exceed monthly and quarterly quotas, sales forecasting on a weekly and monthly cadence, tracking sales team performance metrics, and reporting data on a regular basis to our Chief Revenue Officer. The Head of Client Managers also provides recruiting and onboarding skills.

We are looking for someone with demonstrated success driving revenue growth and improving established sales processes. A strong analytical background and a customer-centric attitude are must-haves for this role.

The Head of Client Managers role is critical to our organization because of the direct influence on revenue-generating activities. Your CM’s need someone to hold them accountable, review their performance, and coach them on how to improve their skills.

The Head of Client Managers is also responsible for their own sales and pipe management until further notice. That means navigate sales cycles with a consultative approach and focus on NUC (New-, Up- and Cross sales.)

You, as a leader, are a role model and brand ambassador for Ports Group. You enable a learning culture and personal growth of employees and represent the interest of the organization. The Head of CM’s will contribute both on a strategic level as well as hands-on, to develop our daily sales operations to support business objectives. You always strive for greatness. In the event of temporarily covering other sales managerial roles, it’s expected you grant this.

You are part of the Sales organization, and you report to our Chief Revenue Officer.

Responsibilities

  • Hit sales quotas
  • Plan and determine account plans together with CRO
  • Actively initiate data driven campaign ideas
  • Mentor and train sales reps
  • Recruit, hire, and onboard new salespeople
  • Create sales forecasts
  • Analyze performance data
  • Design and implement a scalable sales strategy
  • Continuously iterate on and improve upon sales processes
  • Assist and lead in sales related activities such as “Bootcamps” etc.

Skills

  • Work in analytical framework
  • Strategic planning abilities
  • Strong communication skills
  • Collaboration and motivation abilities
  • Keeping accountability at top
  • Great people skills

KPI’s

  • Net number of new customers
  • Net number of new domains
  • Net number of new trademarks
  • Total revenue
  • NUC

About us

Ports Group is a fast-growing and profitable SaaS company in the Brand Tech segment. Ports Group has a unique position in the market with 25 years of digitalization experience as an ICANN-accredited registrar and with comprehensive offering in trademark protection with software and services in Trademark Protection, Domain Management and Web Security.

At the center of the offer is the customer platform Ports Management where our customers can manage their entire trademark portfolio. In the platform, domains, trademark ownership and web security products are handled. With the help of Ports Groups monitoring services, the customers immaterial rights and exclusivity are secured.

 

Apply below today!


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    • Typ: Head of Client Managers
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